Imagine having a
healthcare provider come to your home.*

No waiting room and an hour spent with a professional healthcare provider.

*Quest HealthConnect partners with licensed healthcare professionals including Doctors, Nurse Practitioners and Physician Assistants.

Say Hello To A Healthier Life

When you welcome a Quest HealthConnect licensed healthcare professional into your home, you open the door to an experienced practitioner who’s dedicated to assuring you the best in care, coordination, and prevention available.

Within an hour’s time, with no co-payment whatsoever, you get a 360-degree view of your health, and the individual attention you deserve.

Why should I do this?

First, you should know, there’s no added expense for including Quest HealthConnect in your circle of care. It’s a benefit that’s already available to you through your health plan.

What good will it do?

We coordinate with your physician and health plan so you may learn more about your health and what changes you can make to improve it. Quest HealthConnect helps with early detection of possible illness and connects you with programs.

We’re Working to Make Care More Convenient and Accessible

We Want To Get To Know You

Friendliness. Professionalism. Experience.Answers.Compassion. Understanding.

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Picture health care professionals who come to you, according to your schedule,
and give you one-on-one attention and knowledgeable answers.

That’s exactly what happens when a Quest HealthConnect healthcare professional comes to visit.
You can include family members or caregivers in the visit so they fully understand your health picture.

What happens during the visit?

Who are Quest HealthConnect’s customers?

Health plans are the primary buyers of Quest HealthConnect services.

What type of service does Quest HealthConnect provide?

Quest HealthConnect offers a number of in-home services that are customized based on a health plan’s need. Options include a comprehensive Health Risk Assessment. Additionally, Quest HealthConnect offers special services, including DRE (Digital Retinal Eye Exam), follow-up Osteo exam for post-fall/fractures, and a variety of lab tests, including A1C, Micro Albumin, and Cholesterol.

Why would a health plan buy these services?

Quest HealthConnect is contracted by health plans to provide services to their members to support population health management, quality, and risk adjustment programs. Quest HealthConnect provides the results of these services to the health plan and can also send the results to the patient’s doctor at the patient’s request.The screening will not replace the relationship the patient has with his/her doctor.

What types of providers are offering these services?

Quest HealthConnect has a network of providers including physicians, nurse practitioners, and optometrists. They also utilize Exam One’s network of examiners and phlebotomists to provide in-home services.

How does Quest HealthConnect engage with patients?

Health plans provide Quest HealthConnect  with a list of their eligible members that they have identified for a home-based services.

Quest HealthConnect engages patients through co-branded letters or calls made by Patient Care Coordinators employed by Quest HealthConnect. Patient Care Coordinators explain the service to the patient and schedule an appointment.

Does Quest HealthConnect call the physician if something abnormal is detected in the lab testing?

Yes, if a critical lab result is received, a Quest HealthConnect Patient Care Coordinator will inform the patient’s primary care physician (if identified). The Quest HealthConnect Patient Care Coordinator will also follow up with a faxed copy of the results. Not all lab work is performed by Quest Diagnostics, so it is possible that the results will not be in the physician’s EMR.

Why is Quest HealthConnect branding themselves as Quest Diagnostics when calling patients?

Since Quest HealthConnect is a Quest Diagnostics company and Quest has good brand recognition, it was decided to utilize the Quest name when calling and engaging with patients. In fact, since adding Quest Diagnostics to the calls, Quest HealthConnect’s appointment rate has increased due to the high level of trust and brand recognition of Quest Diagnostics.